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Counselling based in Dereham

Counselling Agreement

I am ‘client-led’ in my approach and rarely offer direct advice. My focus is on helping you find the answers that lie within you. 

Confidentiality 

Your therapy sessions remain confidential between us. I am a registered and accredited member of the Association of Christian Counsellors and The Restorative Justice Council and adhere to their Ethical Frameworks for Good Practice. When working with my supervisor I will ensure your identity remains anonymous. The only time I may need to break our confidentiality agreement is if I think you may be in danger of harming yourself or someone else, or if you express an intent to break the law. However, where possible, I would seek to discuss these issues with you first.

Payment

Payment can be made by bank transfer for online counselling or, for face-to-face sessions, in cash or via bank transfer. If paying by bank transfer please ensure payment clears before the session. If you are paying in cash I’m happy to receive payment immediately after the session. Sessions are 50 minutes in length and cost £50.

Cancellation 

If you cancel an agreed counselling session face-to-face or remotely  – more than 24 hours before the session start time you will not be charged the session fee. However, if you cancel within 24 hours of the session, the fee remains due.

Unforeseen Circumstances

If I am unable to attend a session or respond to an email in a timely manner due to illness or, perhaps, technical issues (with online work), I will send you a brief text message to explain and to arrange a different session time. Similarly, if you experience any technical difficulties or illness please get in touch as soon as possible to let me know. 

Ending the counselling sessions

The number of counselling sessions required is totally unique to each client. For some people their journey is quite layered and they may choose to be supported for many months. For others, that may have a very specific issues they want help with, it may be a number of weeks. Some clients, after working through their core challenges, chose to continue to have counselling (perhaps not every week) as part of their overall wellbeing. 

You can end the counselling sessions at any time. 

Emergency requirements

If you feel you are in immediate crisis with your mental health, please get in touch with your doctor or emergency services in your area. You can now contact the NHS 111 service for advice on mental health support.  Alternatively, you can contact the Samaritans online.
Gwen Swords counsellor based in the Dereham area
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