Resolving conflict

Wherever there are relationships there is potential for conflict. Using the theory and practice drawn from a restorative approach can nip disagreement in the bud before it becomes more problematic. It can also deal with more entrenched issues, be they in the home, the workplace, an educational establishment or in any other setting.

Working restoratively is an extremely positive way to resolve conflict. It is not punitive in nature and aims to repair harm rather than apportion blame. This does not mean it is a soft option as the taking of responsibility often occurs within the formal meeting and restitution may be made where necessary. It’s also an opportunity to learn to do things differently in the future.

As a facilitator, I work hard to prepare participants for the formal meeting which will aim to repair the harm. This will involve preparation meetings with individuals separately beforehand, thus ensuring that everyone is as comfortable as they can be as they go into the final, formal meeting. This also ensures there are no nasty surprises awaiting anyone!

However some cases do not end with a formal meeting and other more creative ways of sharing thoughts and feelings can be explored, if meeting together isn't the best solution for you.

Because  restorative practice is thorough in preparation and deals with the root of the problem the issues generally do not recur – and this has certainly been my experience.